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Support Documents

The documents below are to help you in setting your FreedomVOICE system. 

• Loud Lite User Guide
• Loud Pro User Guide
• Loud Xtreme User Guide
• AdTrakker User Guide
• MultiAdtrakker User Guide
• FaxFreedom Set Up Guide
• Agent Guide

Unequalled Reliability, Expert Support

Reliable and responsive customer support is critically important to users of voice messaging systems. So the old-fashioned credo about the customer always being right really means something to the support team at FreedomVOICE Systems. While other companies may require customers to suffer through automated menus before ultimately having to leave a message, a FreedomVOICE employee answers every support call and has been trained to deal with the most complex issues. This level of service has resulted in a steady decline in customer attrition, the opposite of the trend experienced by most competitors.

For further customer confidence, the company manages and maintains all its systems in house, enabling it to respond immediately to any technical issues. FVS uses the latest and most advanced technology available and has multiple backup and redundancies so its customers don’t suffer from down time as experienced with most Telcos and toll-free providers. As a result, FreedomVOICE maintains a reliability record of 99.9 percent, unequalled in the industry.